Not enabling mobile workers can carry a significant cost, common mobile worker complaints are:

  1. Lower job satisfaction- As don’t have access to the right tools for the job.
  2. Excluded- By missing out on important communications.
  3. Frustrated- At using tools which aren’t designed for a mobile environment.

Then business suffer through:

  1. Poor customer service- As mobile workers often can’t be easily contacted.
  2. Important decisions delayed- As they don’t have access to the right information
  3. Security breaches- Due to employees using non-approved apps.
  4. Loss of valuable information- When an employee leaves data stored on a personal phone.

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