How to set your mobile workers up to succeed

Flexibility is key

Being able to communicate effectively and maintain productivity no matter where your workforce is stationed is the key to competitiveness. That means employees having easy access to the information, contacts and tools they need – wherever they happen to be working.

Attracting and keeping staff

Attracting and retaining employees is an ever-present challenge. The solution increasingly lies in being willing and able to meet their desire for flexibility and choice in where and how they work. A significant 68% of employees believe it is either highly important or relatively important that their employer be a leader in Information and Communications Technology (ICT) adoption.

Being responsive to customers

Attracting and retaining customers is all about immediacy – getting through to the right person first time, receiving rapid responses to queries, and being able to communicate outside of office hours.

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Have you planned your move from ISDN before the big switch off?

Organisations are changing the way they think about communications

Today’s business climate calls for reliability, agility and flexibility. In order to deliver on these core goals, the tools companies need to communicate to their customers and the wider world must be future ready and fit for purpose.

However, that is not always the case. Many companies are still relying on traditional Integrated Service Digital Network (ISDN) technology for their business communications, most of which are now becoming obsolete in a business environment where terms of interaction are dictated by increasingly demanding customers.

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The secret to a more productive and motivated mobile workforce

A range of factors are driving the trend towards increased mobile working:

  • Increased adoption of smart devices
  • More reliable high-speed connectivity
  • Demographic changes in the workforce
  • Changing employee expectations around work-life balance

However, too many businesses are failing to help their mobile workers to be as successful as they could be.

Being effective and productive away from the office is about more than simply having a smartphone and a laptop. It’s about having access to the right tools, the right information and the right contacts – all in a format that meets the particular challenges of the mobile worker.

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