With over 100 employees across the group, we have a team of highly skilled and enthusiastic support personnel, all of whom are approachable, efficient and knowledgeable. We aim to provide premium support and the best impartial advice to our customers.

Our experience and longevity is a testament to our business values, capacity and positive customer experiences. All of our team are skilled in providing remote and onsite support with our installed and maintained technical systems and network services.

helpdesk logo email support telephone connexions

Here is how you can contact our Support Technicians:

  • Email support@connexionsgroup.co.uk with the fault details and a ticket will automatically be created on our system.

  • Call 01228 514369 and select Option 1.

24/05/2021, Many thanks for the wonderful work you and your team have done. They were on time, incredibly efficient, polite and professional. Everything we want from a professional crew. We’re so relieved to have our data connection and we’d just like to thank you. Karen and Allan Brown.

10/03/2020, Connexions are always professional and accommodating, they completed the work in the timescale agreed and we have had no issues since it has been installed. It has had a really positive impact on the daily routine in the school. Any questions we have are responded to promptly with either an email or phone call and they are always happy to help. Door Access. Inglewood Junior School

28/02/2020, Sorted promptly which is what we need. IT Support. Westfield Nursery & Primary School.

18/01/2020, Great service from a long established local business. Connexions never let me down. Thanks again, I do appreciate that EXTRA mile they go to. IT Support. CA2 Specialist Cars

13/12/2019, Outstanding service provided. IT Support. Whitehaven Harbour Commissioners

20/11/2019, Quick and friendly service. Telephones. Carrs Billington Agriculture

18/11/2019, Always extremely quick in replying back and solving any issues. Telephones. Trinity School

15/11/2019, Very professional and helpful in sorting out the problem. Wifi & Broadband. Dr. Ravi

13/11/2019, Very quick responses and always extremely helpful, Service: Telephones, Carrs Billington

8/11/2019, Very prompt and knowledgeable, Service: Door Access, Stanwix School

30/10/2019, Quick turnaround from knowledgeable support staff, Service: Door Access.

2/10/2019, Quick, efficient service. Gordon Graham Roadmarkings Ltd

2/10/2019, Excellent. Langholm Medical Partnership

25/09/2019, Nick was great and managed to resolve the problem we had with our printer.

20/09/2019, Fast and very efficient response, friendly and helpful service, kept me fully informed and solved my problem, thank you so much Connexions you really deserve your five stars. Linda

2/9/2019, very quick and courteous – resolved solution. Womens Community Matters

22/8/2019, As usual, prompt efficient service and response. Many thanks. First Engineering Services Ltd

31/7/2019, Fast and efficient. Tiffen & Co

12/7/2019, Adam was very professional and helpful. Graphskill Limited

13/6/2019, Problem quickly responded to and sorted. Gretna Green Ltd

6/6/2019, Fantastic service and friendly, knowledgeable staff. Brampton Primary School

23/5/2019. Great serve, quick and reliable. Impact Housing

4/3/2019, Great support from a great team. Whitehaven Harbour Commissioners

25/2/2019, Excellent service as always. Cumbria CVS