At Connexions we make purchasing new business telephone systems easy with an unrivaled pedigree in Unify (formerly Siemens), Panasonic, NEC, Cisco and other well known communications systems, to work with.

Carlisle Telecoms

We understand that looking for the correct telephone system can be hard work. There are so many to choose from and so many offering different features and accessibility options. We have in house experts who are ready to take your telephone call to help you through the process to make it as easy as possible. Our prices are extremely competitive and our service is second to none. As we have been in business for such a long time, we have the experience to be able to push your business communication forward.

We can supply, install and maintain a wide range of systems for small offices, right through to a fully managed multi-site solution, delivering tailored communications solutions to businesses of all sizes that improve communications between customers, staff and suppliers. These include fixed wire, wireless and VOIP solutions and can be provided across ISDN, PSTN, SIP or MPLS lines, all managed from a local single source.

Our experienced team can also offer you additional functionality such as call logging, auto attendant and voicemail which can be fully integrated with your current IT systems to allow more complex solutions such as unified communications including, voicemail to e-mail notification and integration with smartphones.

Small Business Systems

Small Business Systems

For any small business, that has employees spread out in a number of offices within the same building, being able to communicate with each other is essential. We offer a variety of small business systems catering for up to 24 users which give you the capability to
maximise your productivity and push your business communications forward. Our recommended solution is the Unify Enterprise Communication

Adjustable Whiteboard System

Medium to Large Business Systems

For businesses requiring anything upwards of 24 extensions, at Connexions our strategy for providing these solutions is to find the correct infrastructure tailored to your specific business needs. We take into account company size, functionality and mobility as being among the key factors that will determine what level of technology you require. We supply leading brands of telephone systems, handling the maintenance and distribution, ensuring your business telephone systems are always up to date and running at optimum. Our recommended solution is the Unify Enterprise Communication

VOIP Telephone Systems

VOIP Telephone Systems

As a leading telecommunications provider, Connexions offer a wide range of Voice-Over-IP (VoIP) solutions for business of all sizes. VOIP phone systems can deliver a wide range of features for business users while simultaneously reducing costs. VoIP Gateways enable existing or Analogue phone systems to utilise VoIP services such as SIP Trunks without the need to replace your whole telephone system.

Voicemail and Auto Attendant

Voicemail and Auto Attendant

There are major gains to be taken by receiving accurate and timely messages from customers. We offer various voice mail solutions that can integrate voicemail with e-mail, providing Auto Attendant to answer and direct callers. Each individual member of staff or department can personalise their greetings with some systems having the ability to allow users to instruct the system to try their alternative locations, so that the voicemail can attempt to put calls to their mobile, home, or any other alternative number before dropping back to the messaging service.

Call Management

Call Management

Our comprehensive hosted call management and call centre analytics software offer various services, from basic call logging to complete call centre services, to suit businesses of all sizes.
We offer access to more than 200 sets of historical and real-time call statistics, dials, alarms, charts and desktop wallboards – all compatible with our on-site or hosted pbx systems.
The service is user friendly and highly scalable, suitable for 2 to over 10,000 users, and has become a trusted and recommended call centre analytics platform across multiple sectors, from property and human rights to recruitment and leisure. Our call logging and call centre analytics software is used by over 2,500 active client sites globally.
Our advanced call centre analytics software delivers reports which offer true business insight to effectively optimise your daily operations and resources, delivering a strong and ongoing return on your investment.