Are you looking for a new business phone system?

Phone systems have been installed in offices of all different sizes for more than 40 years, providing a vital service to the business. Since then, telephone call handling has matured to become intertwined with the day-to-day process of running the business. Practices vary by country or region, and are predicated on a traditional office culture and user expectations of how to manage office communications between customers, workers and managers.

The average business phone system lasts anywhere between six and eight years, after which the system is either out of maintenance or is lagging in features, often to the extent that it is hurting the performance of the business. Businesses that need to upgrade their existing phone system will find a huge array of new solutions available compared to seven or eight years ago.

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How your phone system can provide the scalability to support business growth

To support continued growth, every business needs to operate effectively. From IT to human resources, telecoms to finance, every function needs to work efficiently in order to maximise profitability and to free up funds for investment back into the business.

Communications play a major part in modern business operations. However it’s easy to assume your existing phone system is operating effectively if there isn’t an obvious issue with performance.

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5 Reasons Why Your Telephone System Should Be Cloud Based

cloud telephone system

With the arrival of the cloud, cloud telephone systems have become a powerful business tool. Growth-focused companies are now migrating from traditional telephone systems to business telephone systems in the cloud.

Businesses that have already adopted cloud telephone systems are realising the benefits over conventional solutions, including:

1. Flexibility of a cloud based system

A cloud based telephone system makes it very easy to scale up and down, very easy to add multiple locations and allows for remote and mobile workers.

2. ISDN switch off by 2025

BT are not taking any new ISDN orders in 2020, with a plan that the ISDN network will be turned off completely in 2025. With the introduction of new broadband internet connections like DSL, WAN and Cable, ISDN is pretty much an outdated system.

3. Reliability

When your electricity goes down, so does your telephone system. One of the main advantages of a cloud based telephone system is that things wouldn’t grind to a halt. Advanced features can respond to an outage setting up call forwarding to cell phones. Cloud based systems can also be easily transferred to a wireless backup system which will keep your business running.

4. Scalability

Hosted solutions are designed for businesses of any size, so scaling up and down can be easily achieved. Cloud solutions are normally only charged on a per-user-per-month basis, which means you only pay for what you need.

5. Lower Cost

Cloud based telephone systems eliminates expensive onsite equipment and cheaper to maintain. This is a no brainer when it comes to cost cutting.

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